Contact
Email us at aliyigxt@icloud.com for app support, bug reports, or account-related questions.
Support
How can we help?
Ay is a modern personal workspace for conversations, content, planning, documents, and intelligent assistance. Find quick answers or contact support below.
Subscriptions
Purchases, renewals, cancellations, and refunds are managed through your Apple App Store account settings.
Compatibility
Some features may depend on your device, iOS version, region, language, permissions, and Apple system availability.
Quick Help
Apple Intelligence features are not available
Apple Intelligence availability depends on Apple-supported devices, languages, regions, iOS settings, and system requirements.
Notifications are not appearing
Check iOS notification permissions, Focus modes, scheduled summaries, low power mode, and App notification settings.
Calendar or Reminders sync is not working
Make sure Calendar and Reminders permissions are enabled for Ay, then check your Apple Calendar, Reminders, iCloud, and account sync settings.
Camera, Photos, Files, or Microphone access is blocked
Open iOS Settings, find Ay, and review the related permissions. The App can only access features you allow.
Before contacting support
Include your device model, iOS version, App version, a short description of the issue, and the steps that caused it.