Contact
For support questions, bug reports, or account-related app questions, email:
Luid Support
Need help with Luid?
Response
Please include your device model, iOS version, app version, and a short description of the issue. Do not send sensitive health, payment, or Apple ID information.
Common Help
- Check that notifications are allowed in iOS Settings if reminders are not appearing.
- Review Apple Health permissions in the Health app if water entries are not being saved.
- Use the App Store subscription settings to manage or cancel Luid Pro.
Subscriptions
Purchases, renewals, cancellations, refunds, billing, and subscription management are handled by Apple through the App Store.
Legal
Review Luid’s privacy and usage terms here: